Privacy Policy

Introduction

This is the Privacy Policy of the Traineaze website and service (collectively the “Service”), operated by Traineaze, LLC (together with our affiliates and subsidiaries, “Traineaze”, “InStoreIQ”, “we”, “us”, “our”, and terms of similar meaning) and our related products and services. It describes the information that we collect from you as part of the normal operation of our Service, and how we use and disclose this information.

By accepting the Privacy Policy in registration or by visiting and using the Service, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

In this Privacy Policy, we use the following terms to describe different types of visitors to our Service. Our customers and owners of Traineaze portals are called “Subscribers.” Subscribers may invite other people to use their Traineaze portal which we will refer to as “Users.” Subscribers may upgrade Users to “Administrators” or “Admin” which would allow access to reporting and analytics information. People who visit our website or use our Service shall be referred to as “Visitors.”

What information we collect

From Visitors we collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages Visitors access or visit, and information volunteered by the Visitor.

From Users and Administrators we collect information such as name and email. It is optional that Users and Administrators provide job role, bio information, and profile picture—this information will be collected if provided.

From Subscribers we collect all information as for Users and Administrators. In addition we collect billing address, credit card information, and phone number.

How we use your information

We store and use personal information for many purposes. The information we collect is used to improve the content of our Service and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission or it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law.

We do not use your email address or other personal information to send commercial or marketing messages without your consent. We may use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major system updates, customer service needs, or items for which you have requested communication).

We use cookies, web beacons, and log file information to: (a) store information so that you will not have to re-enter it during your visit or the next time you visit Traineaze; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; (d) monitor aggregate metrics such as total number of visitors and pages viewed; and (e) track your entries, submissions, and status in promotions, sweepstakes, and contests.

How we store and protect information

Whenever we obtain your personal information, we will implement and maintain reasonable practices to protect your personal information from unauthorized access or disclosure. While we will use such efforts, we cannot and will not act as insurers of the security of your personal information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Traineaze uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Traineaze. Although Traineaze owns the code, databases, and all rights to the application and feedback, you retain all rights to your data.

Transfer of customer information

Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.

Other information

Traineaze adheres to the US Safe Harbor privacy principles. For more information about the Safe Harbor framework or our registration, see the Department of Commerce’s website.

Requests for more information or questions regarding the Privacy Policy should be addressed to support@traineaze.com or by mail to:

Traineaze
3225 Shallowford Rd., Suite 800
Marietta, GA 30062
USA